A selection of projects focusing on enterprise workflows, subscription management, and e-commerce platforms that drive revenue and reduce operational friction.
Designed a flexible workflow for UAD 3.6 residential appraisers completing complex, regulated appraisal work, allowing them to work in their preferred order without losing visibility into completeness.
Designed an enterprise review workflow that helped appraisal reviewers and QA teams assess complex submissions efficiently, while maintaining consistency, clarity, and confidence in compliance decisions.
Redesigned a customer-facing web experience and improved supporting workflows to reduce friction, streamline purchasing and renewals, and create a more predictable recurring revenue experience.